Privacy Policy

Privacy Policy

Effective Date: 27/10/2023

Thank you for visiting The Lash Shop Australia. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services.

Please take a moment to read this Privacy Policy carefully to understand how we handle your personal information. By using our website, you consent to the practices described herein.

1. Information We Collect:

a. Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, and phone number.

b. Payment Information: To process your payments, we collect and store your payment card information. However, this information is processed securely through trusted payment gateways, and we do not store your complete payment card details.

c. Device and Usage Information: We may collect information about the device and browser you use to access our website, including your IP address, cookies, and browsing activity.

2. How We Use Your Information:

a. Order Fulfillment: We use your personal information to process your orders, provide customer support, and deliver products to you.

b. Communication: We may use your contact information to send order updates, promotional offers, newsletters, and other relevant information. You can opt out of marketing communications at any time.

c. Payment Processing: Payment information is used solely to complete your transactions securely.

d. Improving User Experience: We analyze device and usage information to enhance our website, tailor content, and provide a better user experience.

3. Data Sharing:

a. Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors and shipping companies, to fulfill your orders.

b. Legal Requirements: We may disclose your information if required by law, or to protect our rights, privacy, safety, or property.

4. Cookies and Tracking:

We use cookies and similar technologies to track your usage of our website. You can manage your cookie preferences through your browser settings. 

5. Data Security:

We employ industry-standard security measures to protect your personal information. These include encryption, access controls, and regular security audits.

6. Children's Privacy:

Our website is not intended for children under the age of 16. We do not knowingly collect or store personal information from individuals under this age.

7. Your Choices and Rights:

You have the right to access, correct, or delete your personal information. You can also unsubscribe from our marketing communications at any time. To exercise these rights, please contact us.

8. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be modified accordingly.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at thelashshopaus@outlook.com.

By using The Lash Shop Australia's website and services, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information.

Sincerely,

The Lash Shop Australia